Cloud Bot: cloud agents, support, Geek Hub
Cloud Bot covers hosted agents that work support or ops queues. In production three things matter: p95 latency, cost per ticket, and guardrails.
What to watch in production
- Per-key budget limits
- Failover if a provider dies
- Per-request cost logs
- ZDR when data is sensitive
Multi-provider ops
Geek Hub concentrates those needs: one API, budgets, inline costs, and a ZDR list when required.
- Create an API key per environment (staging/prod)
- Turn on spend limits
- Define primary model + fallback
Cloud Bot FAQ
- Why not call OpenAI directly?
- You can. The gateway pays off when you switch models, unify cost, or bill in MXN.
