Models for chatbots and customer support

A support chatbot lives on latency, cost per ticket, and clean human handoff. This list mixes Flash/mini/Haiku for day-to-day and Sonnet when the case is sensitive or legal.

8 modelsUpdated 2026-08-27

Models in this collection

ModelTypeContextPrice
Gemini 2.5 FlashGoogleChat1M tokens$0.327/M in · $2.7251/M out
GPT-4.1 mini (legacy)OpenAIChat1M tokens$0.436/M in · $1.7441/M out
Claude Haiku 4.5AnthropicChat200k tokens$1.0901/M in · $5.4503/M out
Gemini 2.5 Flash-LiteGoogleChat1M tokens$0.109/M in · $0.436/M out
GPT-5.4 miniOpenAIChat272k tokens$0.8175/M in · $4.9053/M out
DeepSeek V4 FlashDeepSeekChat1M tokens$0.1526/M in · $0.3052/M out
Mistral SmallMistralChat128k tokens$0.109/M in · $0.327/M out
Claude Sonnet 5AnthropicChat1M tokens$3.2702/M in · $16.3509/M out

Why these models

Flash and mini hold high QPS cheaply; Haiku brings Claude tone; DeepSeek/Mistral Small for aggressive budgets; Sonnet for hard escalations.

Use them with Geek Hub

One OpenAI-compatible base URL and API key. Swap any model id from this list without rewriting your client.

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FAQ

How do I limit support hallucinations?
RAG over your help center + “if it’s not in context, escalate” prompt. Do not let the model invent policies.
Multilingual ES/EN?
Yes. These models handle Spanish and English; set language in the system prompt per user.
WhatsApp / Intercom integration?
Geek Hub is the LLM. Your bot owns the channel; just swap base URL and model id.

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